DNS Resource Records


Each zone in the Domain Name System (DNS) contains a set of resource records that define how requests are processed or delegated within that zone. To view the resource records for a particular zone, you can double-click the zone, or select the zone and then click Open on the toolbar at the top or on the row menu (). Once you have opened the zone, you can view, edit, and manipulate the resource records.


Selecting a DNS record in the list, will display the following details and actions for the record in the Inspector pane on the right.




Lists all available actions for the selected record.


Lists the properties for the selected DNS record.

Related DNS Data

Lists all related DNS records for the selected DNS record. Related DNS records all DNS records that are somehow associated with the specified record.

Related IP address

Lists the related IP address in case of an A or AAAA DNS record.

Available Record Types

  • A / AAAA

  • MX

  • TXT

  • NS

  • SOA

  • SRV



  • TLSA

  • CAA

  • CERT

  • WKS

  • RP


  • LOC


  • SPF

  • DNSKEY (read only)

  • NSEC (read only)

  • NSEC3 (read only)

  • NSEC3PARAM (read only)

  • RRSIG (read only)

  • DS

  • DLV (read only)


  • SVCB

  • CDS



Creating New DNS Records


For importing DNS records in bulk, see Import DNS Records.

To create a new DNS record:

  1. Click Create in the main toolbar. The Create DNS Record dialog box opens.

  2. Enter a name and select the record type. After selecting the type, the relevant fields are automatically displayed.


If you save a new DNS record with the wrong type, you cannot change the type later. You have to delete the record and create a new one with the correct type.

  1. Fill in the required information and custom fields, if there are any.

    • For A records, an autocomplete behavior helps finding a free IP address in a network.

    • When you enter the first digits of a network, you’ll see a list of networks to choose from.

  • Selecting an item from the list, will fill in the Address field with the next free IP address from that network, along with an indicator on the address state: Free, Reserved, Claimed or Assigned. You’ll also see insights for the selected IP address.

  1. When you are finished, click Create now to save the new record to the zone, or Add to request to add it to the request queue. For more information about the request queue, see Workflow Management.

IP Address Insights

Once you have entered/selected the IP address in the Address field, you’ll be able to see some insights about the address and related objects. These insights give you more information about the IP address and can help you understand its state better.


Hover over the i icon to see more information or a list of objects:

  • Network will show more details on the network.

  • Properties will show a list of all defined properties for the specified IP address.

  • DNS hosts will show a list of all defined DNS hosts for the specified IP address.

  • MAC address will show a list of additional MAC information for the specified IP address.

  • Last seen will show a list of additional information for the specified IP address.

IPAM Insights


The network containing the specified IP address

Network type

Either an IP address range or a DHCP scope


Various properties including custom properties, if defined.

DHCP client

DNS hosts

Lists all DNS hosts that are set for the specified IP address

MAC address

The MAC address of the discovered device

Last seen

The date for which the IP address was last seen

Time-to-live (TTL)

Throughout the system, the TTL value can either be specified in seconds or using the shorthand notation, such as:

  • 1s: 1 second

  • 1m: 1 minute

  • 1h: 1 hour

  • 1d: 1 day

  • 1w: 1 week

Editing a DNS record

  1. Select the DNS record in the DNS record list

  2. Either click Edit in the main task bar, or click on Edit DNS record in the row menu (…).

  3. A dialog box is displayed where you can modify the DNS record.

  4. Click Save.

Deleting Records

Deleting a record removes both the data and the physical record from the grid.

  1. Select the record(s) that you want to delete. To select multiple records, hold down the Ctrl (or Cmd on Mac) key while making you selections.

  2. Click Delete on the task bar. The record is immediately deleted from the zone.