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Write a clear description of the issue and include the version number of the Men & Mice Suite and related components. 

  • What are the circumstances when the issue came up
  • Did an upgrade take place recently
  • Has anything specific to the DNS/DHCP change recently
  • Are there any logfiles available or screenshots that might help diagnosing the problem?
  • In what part of the Men & Mice Suite did the issue come up? (Management Console, DNS/DHCP controller, Men & Mice Central, Web interface)